At Humphreys County Nursing Home, we are committed to providing the highest quality of care and service to our residents and their families. Your feedback is crucial in helping us maintain and improve our standards. If you encounter any issues or have concerns about our services, please let us know so we can address them promptly.
How to Report a Problem
1. Contact Us via Email
Please send your concerns or issues to our dedicated email address: [email protected]. Include a detailed description of the problem, any relevant dates or times, and your contact information so we can follow up with you.
2. Call or Visit Us
You are also welcome to call us directly or visit our facility to report any problems in person. Our address and contact details are as follows:
- Address: 670 Hwy 13 South, Waverly, TN 37185
Our staff is always ready to listen and assist you with any concerns you may have.
What Happens Next?
Once we receive your report, our team will:
- Acknowledge Receipt: You will receive a confirmation that your report has been received.
- Investigate: Our staff will thoroughly investigate the issue to understand the circumstances and root causes.
- Resolve: We will take appropriate actions to resolve the issue and ensure that similar problems do not occur in the future.
- Follow-Up: We will contact you to inform you of the actions taken and to ensure that you are satisfied with the resolution.
Commitment to Improvement
Your feedback is invaluable to us, and we are dedicated to using it to improve our services continually. We appreciate your input and thank you for helping us maintain a safe, caring, and supportive environment for our residents.
If you have any questions or need further assistance, please do not hesitate to reach out to us.
Thank you for your cooperation and support.
